Reference

What You Agree To When You Use ratu46

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from deposits through DANA, OVO, or GoPay to how disputes are handled.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsAccount suspension policyJurisdiction-dependent access
ratu46 What You Agree To When You Use ratu46
HOW WE OPERATE

Our Commitments Under These Terms

We hold ourselves to the same standards we set for you. Here is how we handle the key areas these terms cover — and what that means for your account day to day.

Data Handling

We collect only what is needed to run your account and process payments. Your DANA, OVO, or GoPay details are stored in encrypted form and never shared with unaffiliated third parties.

Account Security

Login sessions are protected by OTP verification tied to your registered mobile number. If you notice any access you did not authorise, contact support immediately to lock the account.

Transaction Records

Every deposit and withdrawal is logged against your account. You can view your full transaction history inside the wallet section — no request needed, it is always there.

Term Change Process

When we update these terms, the revision date is shown at the top of this page. For material changes, we send a notification to your registered email or in-app alert before they take effect.

TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget inside your account dashboard to ask about any clause, restriction, or account-related query covered in these terms.
Email Support Send a written query about your rights, account status, or a specific term to our support address shown in your account settings page.
Account Help Centre Check the Help Centre for step-by-step answers on how our terms apply to DANA, OVO, and GoPay transactions and account actions.

Your Questions About These Terms, Answered

Here are the things we get asked most about how these terms work in practice — from account eligibility to what happens when rules are updated.

Access to ratu46 depends on local law and is available only in eligible regions. Players in Batam and elsewhere should confirm that access is permitted under local law before opening an account.

No. Deposits and withdrawals must use an e-wallet registered in your own name. Mismatched payment details will trigger a manual review and funds may be held until identity is confirmed.

We post the updated terms with a new revision date on this page and send a notice to your account. Continuing to use your account after that notice means you accept the changes.

Contact our support team via live chat or email before the change takes effect. We will walk you through the account closure process and confirm any pending balance is returned to your wallet.

No. Each person may hold only one account. Duplicate accounts are against these terms and may result in suspension of all related accounts pending a review.

The current version is always on this page with its revision date shown at the top. If you need a copy of a previous version, contact support via email and we will retrieve it for you.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.