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How ratu46 Handles Your Personal Information

Your account data and payment details — including what you share when connecting through DANA, OVO, or GoPay — are handled with care and stored only for what we need to run your account.

Account data protectionDANA, OVO, GoPay payment privacyYour right to access your dataClear data retention limitsContact path for privacy requests

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DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Data protection at ratu46 isn't a single checkbox — it runs across account security, payment handling, cookie management, and how long we keep records. Each area below reflects a real operational practice, not a generic policy statement. Where you have a right to act, we've noted the step.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. We never store raw passwords, and session tokens expire automatically after inactivity to reduce unauthorised access risk.

Payment Data Handling

When you transact via DANA, OVO, or GoPay, we pass only the minimum required data to the payment processor. We do not store your full wallet credentials or PIN on our servers.

Cookie and Session Control

We use session cookies to keep your account state active across mobile and browser. You can clear or block cookies in your device settings at any time without losing your account data.

Data Retention and Deletion

Account data is held while your account is active. Once you request deletion and we verify your identity, personal details are removed except where local Indonesian law requires us to keep transaction records.

What This Privacy Policy Covers

ratu46 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on ratu46, we collect the information needed to verify your identity, process transactions, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that's DANA, OVO, or GoPay. We also log session

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data like device type and browser, which helps us keep the mobile experience consistent whether you switch between your phone and a browser tab. We do not sell your personal data to third parties. Data may be shared with payment processors strictly to complete your transactions,
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or with regulatory bodies where local law in Indonesia requires it. Availability of this platform and the scope of data obligations depend on local law and eligible regions. We use cookies and similar session tools to remember your preferences and keep your login state active —
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you can manage cookie settings through your browser at any time. Retention periods vary by data type: account details are kept while your account remains active, and transaction records are held for as long as required under applicable law. Players in Bandar Lampung and across Indonesia
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access the same policy standards.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or remove your personal data, you can reach our support team directly. We aim to respond to all privacy-related requests within a reasonable timeframe. Use any of the channels below to start a request — include your registered account email so we can locate your records quickly.

Live Chat Open the chat window from your account dashboard. For privacy requests, mention your registered email and the specific data you want to access or remove.

Email Support Send your request to our support address found in your account settings. Attach any verification needed so we can confirm your identity before acting on the request.

Account Help Centre Head to the Help section inside your account. The privacy request form there routes directly to the team handling data access and deletion queries.

Common Questions About Your Privacy at ratu46

These are the questions we actually get from account holders about how their data is used, stored, and managed. If yours isn't listed, reach out via live chat or the Help Centre.

We collect your name, email address, mobile number, and the payment method you register — such as DANA, OVO, or GoPay. Device and session data is logged automatically to maintain account security.

We share data only with payment processors needed to complete your transactions and with authorities where Indonesian law requires it. We do not sell your data or share it for marketing purposes.

Yes. Submit a data access request through the Help Centre in your account or via email support. Include your registered email so we can locate and verify your records before responding.

Send a deletion request through live chat or email. After we verify your identity, we'll remove your personal details. Transaction records may be retained as required under applicable local law.

Only the minimum data needed to process your transaction is passed to the payment processor. Your wallet credentials and PIN are never stored on our servers.

Account details are held while your account remains active. After a verified deletion request, personal data is removed. Transaction records are kept for as long as local Indonesian law requires.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How ratu46 Handles Your Personal Information

How We Protect and Manage Your Data

How to Reach Us About Your Data

Common Questions About Your Privacy at ratu46

01 What personal data does ratu46 collect when I open an account?

02 Does ratu46 share my data with third parties?

03 Can I request a copy of the data ratu46 holds about me?

04 How do I ask ratu46 to delete my personal data?

05 How does ratu46 protect my payment information from DANA, OVO, or GoPay?

06 How long does ratu46 keep my account data?

Privacy Policy

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